This Privacy Policy describes how Chels Mae (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use the OurVibe mobile application (“App”).By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.1. Information We CollectWe may collect the following types of information:1.1 Information You ProvideName, username, or profile informationEmail addressProfile photos or other content you uploadMessages or communications sent through the AppCustomer support inquiries1.2 Automatically Collected InformationDevice information (device model, OS version)IP addressApp usage dataLog data and crash reportsUnique device identifiers1.3 Payment InformationAll payments and subscriptions are processed through Apple’s App Store.
We do not collect or store your credit card or payment details.2. How We Use Your InformationWe use collected information to:Provide and maintain the AppCreate and manage user accountsProcess subscriptionsImprove user experienceRespond to support requestsMonitor and prevent fraud or abuseComply with legal obligations3. User Content and CommunicationsIf the App includes messaging or social features:Messages may be processed and stored to provide the service.We may review content if necessary to enforce our Terms of Service or comply with legal obligations.We do not sell private messages to third parties.4. Sharing of InformationWe do not sell your personal data.We may share information with:Service providers (hosting, analytics, customer support tools)Legal authorities if required by lawBusiness partners in case of merger, acquisition, or asset saleAll third-party providers are required to protect your data.5. Data RetentionWe retain your personal data only as long as necessary to:Provide the AppComply with legal obligationsResolve disputesEnforce agreementsYou may request deletion of your account at any time.6. Your RightsDepending on your location (e.g., EU, California), you may have the right to:Access your personal dataCorrect inaccurate dataDelete your dataRestrict or object to processingRequest data portabilityTo exercise these rights, contact us at the email below.7. Account DeletionYou may delete your account:Through the App settings (if available), orBy contacting us at [Insert Support Email]Upon deletion, your personal data will be removed within a reasonable period unless retention is required by law.8. Children’s PrivacyOurVibe is not intended for children under 13 (or the minimum age required by law in your jurisdiction).We do not knowingly collect personal information from children.If we become aware that a child has provided personal data, we will delete it promptly.9. SecurityWe implement reasonable technical and organizational measures to protect your information.However, no method of transmission over the internet is 100% secure.10. International Data TransfersYour information may be transferred and processed in countries outside your country of residence.By using the App, you consent to such transfers in accordance with this Privacy Policy.11. Third-Party ServicesThe App may use third-party services such as:Apple App Store servicesAnalytics providersCloud hosting providersThese third parties may collect information in accordance with their own privacy policies.12. Changes to This PolicyWe may update this Privacy Policy from time to time.We will update the “Last Updated” date and notify users where required by law.13. Contact UsIf you have any questions about this Privacy Policy, contact us:Email: [email protected]